COVID-19: Response Plan
Columbia Safety and Supply offers FREE Shipping to anywhere in the continental US on all orders over $99! Some exclusions apply.
We know that getting your equipment in a timely manner is extremely important when your job relies on that equipment. Waiting for weeks to get the products you need just isn’t something anyone wants to do. Because of that, we offer a range of products that qualify for quick ship. Quick ship items typically ship out the same day you order them as long as the order is placed before 7pm EST, Monday through Friday. If you see this logo on a product you can rest assured that your gear is only a few days away.
If for any reason you’re not satisfied with your purchase, you may return it for a refund or credit within 30-days. Call (800) 969-5035 and we’ll whip up an RMA. Repack your original as shipped gear and send it our way in the original packaging. A prepaid label is available on request and can be deducted from your refund. A 20% restocking fee may apply depending on the manufacturer’s terms, or if items are returned without original packaging. We may be able to waive that fee for store credit or exchanges. Non-stock or special order items are non-refundable. NOTE: Due to the nature of the product, all sales of Cold Galvanizing Compound are final.
Manufacturer Warranty Claim assistance is provided at no extra cost. If a defect surfaces, we’ll help you find a repair or replacement
Freight claims are handled by our Customer Service squad. Regardless of how your gear was shipped, we will assist you if the merchandise is verified as damaged in transit. Are you in this boat? Keep reading:
If you’re using the safety gear we sell, you’re probably working in a dangerous profession. Proper training, administered by professionals, is required before using all equipment, and no descriptions, videos, or materials from GME Supply replace that training. Read up on manufacturer instructions and get proper training. User accepts all liability.
Cold galvanizing compound can only be sent via ground or LTL. It is not allowed in the air system due to its category 3 classification for flammable liquids. For this reason, we can only ship cold galvanizing compound to the lower 48 states. Sorry, Alaska and Hawaii.
Some items are excluded from free shipping. We reserve the right to exclude free shipping on: